Return Warehouse Address (when using your own label)
Khvoinytska Tetiana
ul. Średnia 12
93-368, Łódź
Polska
Write clearly on the package: "RETURN Violet Delux" and your order number.
1. Right of Withdrawal
In accordance with applicable law, you have the right to withdraw from the online purchase contract within 14 calendar days without giving any reason.
The 14-day period begins from the moment the product is physically received by you or a third party indicated by you.
2. Refund of Payments
After receiving your notice of withdrawal from the contract and the return of the goods, we will refund all payments received from you, including the cost of the cheapest form of delivery offered by us.
We process the refund within 14 days from the date of receiving the returned goods.
Funds will be refunded using the same payment method you used for the transaction, unless agreed otherwise (at no additional cost to you).
3. Customer Obligations
The customer is obliged to return the goods no later than 14 days from notifying the withdrawal from the contract.
The cost of returning the goods is borne by the customer.
To withdraw from the contract, simply fill out the form.
This is a sufficient and the only necessary form of return notification.